Chris and his team saved our vacation! We were traveling from Virginia to our camp in Maine when a "check engine light" came on and our 14 year old van started misfiring badly. We were carrying much needed supplies for other family members as well. After being told by two local shops that they couldn't possibly get to our vehicle for at least a week, we contacted Chris and explained our situation. He said to bring it in and he would take a look. At that point it was 4 PM and he immediately placed it in a bay. They quickly diagnosed the problem (defective coil that a shop in Virginia had recently installed) and had his mechanic start on it. Chris ordered the parts that evening and they completed the work by 11 a.m. THE NEXT DAY! We went on our way and the car functioned flawlessly. The charge was not only fair but he charged less than the original work done by our local mechanic. We cannot say enough about the professionalism, honesty, and kindness shown by Chris and his team. Chris explained every aspect of the repair and even advised us on possible vehicles when we inquired about recommendations for an eventual replacement,. We are grateful for our luck in finding such an awesome place far from home!
Harry, great news! We're glad you made it to your destination without issue. Thankfully, the work on your van went smoothly and we were able to get you back on the road quickly. Thanks for the business and have a safe trip home.
- Louis Garage, Inc.